1.ABIDANCE OF LAWS / RULES
I shall confirm to and abide by the Bank rules and policies and
obey all lawful orders and directives which may from time to time be given by any person or persons
under whose jurisdiction, superintendence or control I may, for the time being, be placed. I undertake at
all times to comply with and observe all applicable laws, regulations and Bank's policies, wherever we
operate.
2.INTEGRITY
I will conduct myself with the highest standards of ethics, professional
integrity and dignity in all dealings with the public, customers, investors, employees, government
officials, State Bank of Pakistan and fellow bankers and not engage in acts discreditable to my Bank,
profession and nation. If I become aware of any breaches of laws and regulations, frauds and other criminal
activities or other similar serious incidents that might affect the interests of the Bank, I will inform the
senior management immediately, including any issue, which I believe, may pose a reputational risk.
I shall not use this policy to raise grievances or act in bad
faith against colleagues.
3.PROFESSIONALISM
I shall serve the Bank honestly and faithfully and shall strictly
serve the Bank's affairs and the affairs of its constituents. I shall use utmost endeavour to promote the
interest and goodwill of the Bank and shall show courtesy and attention in all transactions/correspondence
with officers of Government, State Bank of Pakistan, other Banks & Financial Institutions, other
establishments dealing with the Bank, the Bank's
constituents and the public.
I will disclose and assign to MCB all interest in any invention,
improvement, discovery or work of authorship that I may make or conceive and which may arise out of my
employment with MCB. If my employment is terminated, all rights to property and information generated or
obtained as part of my employment relationship will remain the exclusive property of MCB.
I shall comply with the laws and regulations on money laundering
and fraud prevention and will immediately report all suspicions of money laundering as per the guidelines
provided in KYC & AML Procedures Handbook for Management and Staff.
I will not engage in any act of violation of KYC & AML
guidelines given by State Bank of Pakistan and will be extremely vigilant in protecting MCB from being misused by
anyone to launder money by violating these guidelines.
I shall ensure that all customer complaints are resolved quickly,
fairly and recorded appropriately.
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4.CONFLICT OF INTEREST
I will avoid all such circumstances in which there is personal
interest conflict, or may appear to be in conflict, with the interest of the
Bank or its customers.
Gift, Favors Etc.
I shall not use my employment status to seek personal gain from those
doing business or seeking to do business with MCB, nor accept such gain if
offered. I shall not accept any gift, favors, entertainment or other benefit
the size or frequency of which exceeds normal business contacts from a
constituent or a subordinate employee of the Bank or from persons likely to
have dealings with the Bank and candidates for employment in the Bank.In case of potential conflict of interest, I will declare them
immediately to senior management, will take action to resolve and manage them
in open manner and will not try to resolve the conflict of interest on my own.
I shall report to the Company Secretary about any sale and
purchase of MCB shares (by me or my spouse) if my annual basic salary exceeds
Rs.500,000/-.
I shall not accept any benefit from the estate of, or a trust
created by a customer, or from an estate or trust of which a Bank's company or
business unit is an executor, administrator or trustee.
Political Participation
I stand firmly against supporting the activities of any group or
individual that unlawfully threatens public order and safety. I shall not be a
member of any political party, take part in, subscribe in aid of, or assist in
any way, any political movement in or outside of Pakistan or relating to the
affairs of Pakistan. I shall not express views detrimental to the ideology,
sovereignty or integrity of Pakistan.
I will not give or accept bribes or engage in any form of
corruption.
I shall not canvass or otherwise interfere or use my influence in
connection with or take part in any election as a candidate to a
legislative/local body or issue an address to the electorate or in any manner
announce or allowed to be announced publicly as a candidate or prospective
candidate whether in Pakistan or elsewhere. I may, however, exercise my right
to vote.
I shall not bring or attempt to bring political or other
pressure/influence directly or indirectly to bear on the authorities/superior
officers or indulge in derogatory pamphleteering, contribute, or write letters
to the newspapers, anonymously or in my own name with an intent to induce the
authority/superior officers to act in a manner inconsistent with rules, in
respect of any matter relating to appointment, promotion, transfer, punishment,
retirement or for any other conditions of service of employment.
Financial Interest
I will not indulge in any of the following activities without
prior approval from my respective Group Head and Group Head HRM:
• Borrow money from or in
any way place myself under pecuniary obligation to a broker or moneylender
or any firm or person having dealings with the Bank.
or any firm or person having dealings with the Bank.
• Buy or sell stock, shares or securities of any description without funds to meet the full cost in the case
of purchase or scripts for delivery in the case of sale. However, I can make a bonafide investment of
my own funds in such stocks, shares and securities as I may wish to buy.
• Lend money in my private capacity to a constituent of the Bank or have personal dealings with a
constituent in the purchase or sale of bills of exchange, government paper or any other securities.
• Act as agent for an insurance company otherwise than as agent for or on behalf of the Bank.
• Be connected with the formation or management of a joint stock company.
• Engage in any other commercial business or pursuit, either on my own account or as agent for another
or others.
• Accept or seek any outside employment or office whether stipendiary or honorary.
• Undertake part-time work for a private or public body or private person, or accept fee thereof.
5.CONFIDENTIALITY
I will maintain the privacy and confidentiality (during the course
of employment and after its termination for whatever reason), of all the
information acquired during the course of professional activities and refrain
from disclosing the same unless otherwise required by statutory authorities /
law. All such information will remain as a trust and will only be used for the
purpose for which it is intended and will not be used for the personal benefit
of any individual(s). Inside information about Bank's customers / affairs
including customer data, product manuals,
confidential research work, technical processes, operating manuals,
marketing plans and strategies and other confidential financial
and business information of the Bank etc. shall not be used by me for my own
gain, or for that of others either directly or indirectly.
6.BUSINESS / WORK ETHICS
I will respect fellow colleagues and work as a team. I will at all
times be courteous and not let any personal differences affect my work. I will
treat every customer of the Bank with respect and courtesy.
Personal Responsibility
I will demonstrate a commitment to the code through my words and
actions. I am responsible for data relating to my official responsibilities and
I will not alter / modify / amend Bank’s record so as to obtain any personal benefits and any attempt of doing so will hold me liable
to disciplinary action as per Bank’s policy.
I will, as a personal responsibility safeguard both the tangible and
intangible assets of MCB and its customer(s) that are under my personal control
and will not use Bank’s assets for my personal benefits except where permitted
by MCB. I shall not use any Bank facilities including a car or telephone to
promote trade union activities, or carry weapons into Bank premises unless so
authorized by the management, or carry on trade union activities during office
hours, or subject Bank officials to physical harassment or abuse.
I will not trade in relevant investments or indulge in giving tips
to another person or dealing on behalf of relatives, friends or any other third
parties, whilst in possession of non-public price sensitive information.
I will not disclose that a suspicious transaction or related
information is being reported for investigation to the customer or any
irrelevant quarter.
I will not indulge in any kind of harassment or intimidation
whether committed by or against any senior/ junior, co-worker, customer, vendor
or visitor. I will not use language, written or spoken in intra-office or
communication(s) with individual(s) outside the office that may contain any
statement or material that is offensive to others.
Data Security
I shall only access or update the system and data according to the
authority given by the Bank. Any unauthorized access or updation will make me
liable for a penal action by the Bank in accordance with HR policies. Further I
will not compromise access to system by communicating my identification and /
or passwords to others.
I will not engage in any discrimination against an individual’s
race, colour, religion, gender, age, marital status, sexual orientation or
disability.
Communication/ Contact with Media
I shall be truthful in all advertising’s and promotional efforts
and shall publish only accurate information about the Bank's operations under
valid authority.
Punctuality
I shall make sure, good attendance and punctuality and demonstrate
a consistently good record in this area. For any absence during working hours,
I will obtain written permission of my immediate supervisor.
I shall not absent myself from my duties, nor leave my station
over night, without having first obtained the permission of the competent
authority. In case of emergency, if it is not possible to obtain prior
permission, necessary permission / confirmation will be obtained from the
competent authority within 24 hours.
I shall not give any interview in the print/electronic media or
have my photograph displayed or act in television/stage plays or in cinema
without having permission from the competent authority.
Dress Code
I shall maintain a standard of personal hygiene and dress
appropriately for attendance at work. My appearance must inspire confidence and
convey a sense of professionalism.
7.WORK ENVIRONMENT
To meet my responsibilities to fellow employees, customers and
investors, I will help in maintaining a healthy and productive work environment
and will not get engaged in the selling, manufacturing, distributing, using any
illegal substance or being under the influence of illegal drugs while on the
job.
I hereby confirm that I have read, understood and signed the
Statement of Ethics & Business Practices and confirm to abide by the same.
I will ensure strict adherence to all health and safety policies
as may be implemented from time to time by the Bank.
8.USAGE OF COMMUNICATION TOOLS
I will ensure strict adherence to the use of internet, e-mails and
telephone provided by the Bank for my professional use only.
I will never use the Bank's system to transmit or receive
electronic images or text containing ethnic slurs, social epithets or any thing
that might be construed as harassing, offensive or insulting to others.
I will never utilize Bank’s system to disseminate any material
detrimental to the ideology, sovereignty or integrity of Pakistan. Further, I
shall never utilize the Bank’s system for supporting any terrorist activity
within and/or outside Pakistan.
9.REPORTING AND ACCOUNTABILITY
I will maintain all books, data, information and records with
scrupulous integrity, reflecting in an accurate and timely manner and will
ensure that all business transactions are reported and documented correctly
according to the business practices.
I will ensure facts are not misinterpreted by me pertaining to:
• Issuing an incorrect
account statement / any other information for any customer or staff member.
• Placing a fake claim for reimbursement of any expenses.
• Unrecorded funds or
assets of Bank in my custody for any reason.
• Posting of false,
artificial or misleading entries in the books or record of the Bank.
I will intimate Human Resources Management of any changes in the personal
circumstances relating to my employment or benefits.
NOTE:
• You are required to sign the perforated
section with the required information and send it within stipulated time to
"Human Resource Management Group-MCB House, 2nd Floor, 15 Main Gulberg, Jail Road, Lahore".
Signature ______________________________
Name_________________________________
Father’s / Husband’s Name ________________
CNIC__________________________________
Employee No. __________________________
Grade ________________________________
Date__________________________________
Functional Title _________________________
Department/Division _____________________
Group ________________________________
